University of Twente Proceedings

Call Management using Software Agents

Marques, R. and Marques, B. and Teixeira de Oliveira, R. (2001) Call Management using Software Agents. In: 12th International Workshop on Distributed Systems: Operations & Management., 15 October 2001 - 17 October 2001, Nancy, France .

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Event:	12th International Workshop on Distributed Systems: Operations & Management., 15 October 2001 - 17 October 2001, Nancy, France
Abstract:	In this paper, an agent-based platform to control and to manage the interaction between customer and different ATM service provider networks is addressed. The aim of the presented approach is to offer an ATM end-user Quality of Service (QoS) and costs information, enabling him to establish a proper routing policy when multiple switched-based ATMWANs are present. The system architecture described allows the retrieval of fundamental information by certified agents, potentially possessed by concurrent ATM service providers (ASPs), revealing a real market-based behavior. As a result, the attributes and metrics of each possible path will translate the QoS offered and the costs charged, allowing the end-user to choose the ASP that best suites his needs.
Item Type:	Conference or Workshop Item (Paper)
Uncontrolled Keywords:	Software Agents, ATM Call management, PNNI networks, SVCs, Resource allocation, QoS, Abstract Communication Languages, Content Languages, KQML
Link to this item:	https://doi.org/10.3990/2.12
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